Privacy policy
DATA CONTROLLER
In connection with the use of this website, certain personal data may be collected and processed by:
OPTICA ZOLA – SAS
136 avenue Émile Zola
75015 Paris, France
SIRET: 407 545 375 00021
Telephone: +33 (0)1 40 58 16 16
Email: optica.zola@wanadoo.fr
Optica Zola is particularly committed to protecting the privacy and personal data of its website users.
This Privacy Policy explains what personal data may be collected, why it is collected, and the rights of the individuals concerned.
DATA COLLECTED THROUGH THE CONTACT FORM
When you use the website's contact form, the following information may be collected: surname, first name, email address and telephone number.
This information is voluntarily provided by the user and sent to Optica Zola by email.
It is used solely to respond to your enquiry, contact you when necessary and follow up on your request.
Optica Zola does not use this information for direct marketing purposes or to send newsletters.
Depending on the nature of your enquiry, the legal basis for processing is either the implementation of pre-contractual measures taken at your request or Optica Zola's legitimate interest in responding to enquiries addressed to it.
Fields marked as mandatory in the contact form are necessary to process your request. If these fields are not completed, the form cannot be submitted. All other fields are optional.
DATA RETENTION PERIOD
Information received through the contact form is retained only for as long as necessary to process and follow up on your request.
Once the information is no longer required for this purpose, and provided there is no legal obligation to retain it, it is deleted.
RECIPIENTS OF PERSONAL DATA
Information submitted through the contact form is intended for Optica Zola and is accessible only to individuals who need it in order to process your request.
This information is neither sold nor rented to third parties.
However, technical service providers involved in the operation and hosting of the website may process certain technical data strictly within the scope of the services they provide.
The website is hosted by:
LWS – Ligne Web Services
10 rue Penthièvre
75008 Paris, France
LWS states that its servers are hosted in France.
APPOINTMENT BOOKING – DOCTOLIB
Appointments cannot be booked directly through this website.
When you choose to book an appointment via Doctolib, you leave the Optica Zola website and are redirected to the service provided by Doctolib.
Any data you provide directly through that platform, including, where applicable, information relating to your appointment or health, is processed as part of the Doctolib service and in accordance with the information and Privacy Policy provided by Doctolib.
Optica Zola does not collect any health data through its website's contact form.
INSTAGRAM
The website includes a link to Optica Zola's Instagram account.
This is a simple external link, not an Instagram feed embedded directly into the website.
When users click this link, they leave the Optica Zola website and are redirected to the Instagram platform.
Their use of Instagram is then subject to that platform's own terms and conditions and Privacy Policy.
COOKIES AND WEBSITE ANALYTICS
Optica Zola does not currently use any website analytics tools, such as Google Analytics or Matomo.
The website does not use advertising cookies or tracking technologies for marketing purposes implemented by Optica Zola.
However, strictly necessary cookies may be used where they are essential to the technical operation of the website and the provision of its services.
DATA SECURITY
Optica Zola takes appropriate precautions to protect the security and confidentiality of the personal data it processes and to restrict access to individuals who require it in the course of their duties.
The website uses a secure HTTPS connection, supported by an SSL/TLS certificate, to protect data transmitted between users' browsers and the website.
YOUR RIGHTS
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés), you may, subject to the conditions laid down by applicable legislation, exercise your rights of access, rectification, erasure, restriction of processing and objection.
The right to data portability applies in the circumstances provided for under the GDPR.
To exercise your rights or ask any questions about the use of your personal data, you may contact:
Optica Zola
136 avenue Émile Zola
75015 Paris, France
Email: optica.zola@wanadoo.fr
Proof of identity may be requested where necessary to verify that the request has been submitted by the individual concerned.
Requests relating to the exercise of data protection rights must generally be answered within one month, subject to the extensions permitted under the GDPR.
LODGING A COMPLAINT WITH THE CNIL
If, after contacting Optica Zola, you believe that your personal data protection rights have not been respected, you have the right to lodge a complaint with the French Data Protection Authority (Commission nationale de l'informatique et des libertés – CNIL).
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated to reflect changes to the website, the services provided or applicable legislation.